Security

Security is not a feature. It is the foundation.

This page describes how AmpliFlow protects your data β€” in plain language. Encryption, hosting, access control and incident response. No buzzwords, just documented commitments. For binding terms, see our privacy policy.

Last updated: 2026-02-09

We take security seriously β€” and we can prove it

Security is not a promise we make in a sales meeting. It is documented, auditable, testable commitments.

EU hosting by default. Encryption at rest and in transit. Role-based access control. Incident response with clear timelines. And consultants working on ISO certification or management systems sign NDAs as part of the standard process β€” because your information deserves the same protection as ours.

Security at every layer

Six areas that protect your data β€” from infrastructure to process.

EU Hosting

Azure Sweden Central and West Europe for customer data. Hetzner Finland for website and logs. No customer data leaves the EU/EEA.

Encryption

AES-256 at rest, TLS 1.2+ in transit. Every connection to AmpliFlow is encrypted.

Access Control

Role-based access control, multi-tenant isolation and least-privilege by default.

Business Continuity

RPO under 1 hour, RTO under 4 hours. Automated backups with documented recovery targets.

Incident Response

Notification within 24 hours. Documented workflow from detection through resolution and review.

Infrastructure Certifications

Azure ISO 27001, SOC 1/2/3. See the full list at Microsoft.

Technical details

Every connection to AmpliFlow is protected with TLS 1.2+. Data at rest is encrypted with AES-256 β€” the same standard used by banks and governments.

Access control is based on role-based access control (RBAC). Our multi-tenant architecture ensures each customer's data is logically separated β€” nobody can see anyone else's content.

Automated backups run continuously with RPO under 1 hour and RTO under 4 hours. Backups are stored encrypted within the EU.

Our infrastructure on Azure is certified under ISO 27001 and undergoes independent SOC 2 audits. See Azure's full certification list.

Follow your data's journey

See exactly how your data is protected at every step β€” from your browser to secure storage within the EU.

Your Data Stays in the EU

Click a location to see details

Encrypted data replication
EU countries
Data center

Map data Β© SimpleMaps.com

Test us

We welcome responsible security testing. Want to run penetration tests against AmpliFlow? Give us a heads-up so we can coordinate.

Since AmpliFlow runs on Azure, Microsoft's penetration testing rules apply. In practice, you can test freely without special approval β€” but a heads-up helps us distinguish your tests from actual attacks.

Read Azure's penetration testing rules β†’

Contact us to coordinate β†’

Read our vulnerability disclosure policy β†’

NDA and confidentiality

Consultants working on ISO certification or management systems sign non-disclosure agreements (NDA) as part of the standard process. This is not something you need to ask for β€” it is included.

Need a separate NDA with AmpliFlow as a company? We arrange that. SLA is available on request. A Data Processing Agreement (DPA) is included with every subscription.

Contact us for NDA or SLA β†’

No third-country transfers

All processing of customer data takes place within the EU/EEA. Schrems II is a non-issue because we never send data outside the EU.

Microsoft Azure β€” our infrastructure provider β€” is certified under the EU-U.S. Data Privacy Framework (DPF). All data centres we use are located in Sweden, the Netherlands and Finland.

Exception: If you explicitly choose to enable AI features, those providers may process data outside the EU. In such cases, Standard Contractual Clauses (SCC) are applied as safeguards. AI features are always opt-in β€” they are never enabled without your consent.

Your data belongs to you

At the end of your subscription, we export all your data in JSON format (structured data) plus original files (attachments you uploaded). After confirmed receipt, your data is deleted from our systems and you receive a deletion certificate.

We charge a fee for the export as the process still requires some manual handling. We are actively working on automating this to continuously reduce the cost.

Your data belongs to you β€” before, during and after your subscription.

Frequently asked questions about security

What sub-processors does AmpliFlow use?

Microsoft Azure (hosting and database), Pendo (product analytics), Sendgrid (transactional email) and optional AI providers that you explicitly enable. We keep the list short on purpose. The full list is included in our Data Processing Agreement.

Read more about GDPR and data protection β†’

Do you use Intercom or similar chat tools?

No. All support is handled via email at support@ampliflow.se. We have deliberately chosen not to use chat tools that require third-party scripts on your pages.

Can we get an SLA?

Yes, an SLA is available on request. Contact us and we will prepare an agreement that matches your requirements.

Contact us β†’

How do you handle security incidents?

We have a documented workflow: detection, classification, remediation, notification within 24 hours and follow-up with an incident report. Every incident results in a review to prevent recurrence.

Can we perform penetration tests against AmpliFlow?

Yes. Give us a heads-up so we can coordinate. Since AmpliFlow runs on Azure, Microsoft's penetration testing rules apply β€” in practice, you can test freely without special approval, but a heads-up helps us distinguish your tests from actual attacks.

Azure penetration testing rules β†’

Where are backups stored?

Backups are stored on Azure within the EU/EEA, in the same regions as primary data (Sweden and Western Europe). Backups are encrypted with AES-256.

Can individual consultants sign NDAs?

Yes. Consultants working on ISO certification or management systems sign NDAs as part of the standard process. If you need a separate NDA with AmpliFlow as a company, we arrange that as well.

Contact us β†’

How do you handle GDPR?

We have a dedicated GDPR page covering data handling, sub-processors, data subject rights and our Data Processing Agreement. A DPA is included with every subscription.

Read our GDPR page β†’

Questions about security?

Have questions about how AmpliFlow protects your data, need an NDA, SLA or want to coordinate penetration tests β€” we are happy to help.

Email: info@ampliflow.com

Visit our contact page β†’