Quality work more colleagues can contribute to
The procedures are in place, but you still collect forms and chase replies before you can review quality. AmpliFlow is software for instructions, checks and deviations. You keep the knowledge you have built, while colleagues can read instructions and report results themselves. Use their feedback to improve procedures instead of first transcribing paper forms.
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Keep the knowledge you have built
Keep your instructions and templates in familiar folders. Turn recurring checks into checklists that colleagues complete as they do the work.
Hear about problems from those who find them
Let colleagues report problems and improvement suggestions in the system. Their description stays in the case alongside analysis, tasks and actions.
Example: when the same delivery error happens again
A customer receives the wrong item for the second time. A colleague reports a deviation in AmpliFlow and describes the delivery. You investigate the cause and whether the same error could affect other deliveries. In the case, you record the analysis and corrective action, such as a revised picking check. When following up, you record what checks on later deliveries show. This gives you evidence to decide whether the check helps or needs to change again.
ISO 9001 clause 10.2 requires you to evaluate the need for action to address the cause and review the effectiveness of corrective actions taken. A closed task shows what has been done, not that the error has stopped recurring.
Assign tasks and see what remains
Assign tasks to the colleagues involved and follow what has been done. Use their feedback when a procedure needs to change, instead of first transcribing paper records.
See which deviations need follow-up
Filter the deviation analysis by form and period. This example has 18 internal quality deviations reported in August and 12 in October 2026. Three cases are closed, while 27 remain in registration, analysis, action or verification. Use the status breakdown to choose which cases to take forward.
Image source, filters and data
More tasks for the quality manager
- Look up earlier versions of instructions, with their author, date and change comment.
- Record colleagues' competency assessments and see planned and completed training.
- Document risks, risk-reduction measures and who is responsible for them.
LUCO on structure for employees
"The biggest value of certification is really the structure of employees and how we can manage our 'internal headache'"

Meysam Saidzadeh, CEO, LUCO AB
Read LUCO's story →Do you need ISO certification?
Read about the standards and see how you can use AmpliFlow in your role.
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We show how colleagues can contribute and how you follow up on quality.